Frequently Asked Questions
Check out our most frequently asked questions here, if you still need help then please contact us at hello@therapistmarketplace.com.
Downloads
Great question! Once you have gone through the check out process, your webpage will provide a link for you to download your resource. You will also receive an email with the download link. Additionally, if you create an account during your checkout process, you should be able to access any downloads from current or previous purchases.
We are thrilled you are looking at Therapist Marketplace to find resources! This is a new platform and contributors are currently busy creating awesome content.
If you don't find what you are looking for, it means that it has not yet been created and it is an opportunity for new contributors (maybe you?!) to create and sell their content!
Refunds
Since products are digital downloads, all purchases are non-refundable. However, in the event that your product could not be downloaded or your product does not match the description, you might be eligible for a refund. You have 5 days from the date of purchase to reach out to admin at Therapist Marketplace to request a refund. Therapist Marketplace reserves the right to make the refund determination at it's discretion.